How to Use Luggage Delivery Service | Sending to Airport and Next Destination with Yamato
STAY

How to Use Luggage Delivery Service | Sending to Airport and Next Destination with Yamato

IGO JournalJuly 6, 20262 min read

Japan's Takkyubin (Yamato) delivery service gets your luggage to the hotel or airport the next day. ¥2,000–3,000 per item. This section outlines Yamato's process, restrictions, and use cases.

Table of Contents

  1. 2 Main Uses
    1. 01|Airport → Hotel|Your First Day Fun
    2. 02|Hotel → Next Destination / Airport|Travel Without Luggage
  2. Terms of Use
    1. 03|Weight and Size Restrictions|25 kg / 160 cm
    2. 04|Prohibited Items|Liquids and Valuables

One of Japan's most convenient services is Takkyubin (parcel delivery) — send your luggage from the airport to your hotel, or from your hotel to your next destination, with **next-day delivery**.

Below we've organized the two most common ways to use Yamato (Kuroneko Takkyubin).

Luggage Storage
Takkyubin lets you explore Tokyo hands-free

2 Main Uses

Travel Luggage
Travel Luggage

01|Airport → Hotel|Your First Day Fun

Yamato counters are available in the Arrivals halls at Narita and Haneda airports. **Fill in the address + hotel phone number + payment**, and delivery will arrive by 5:00 PM the next day. ¥2,000-3,000 per item.

Perfect for early arrivals——The hotel's check-in starts at 15:00, so after dropping off your luggage, you can head to Shinjuku for lunch without any bags.

Hotel Corridor
Convenient hotel delivery service reception

02|Hotel → Next Destination / Airport|Travel Without Luggage

Ship from IGO HOTEL to a Kyoto hotel or Narita Airport (**must be arranged by the day before departure**). Our front desk will assist you with the paperwork. ¥2,000-3,500 per item.

If you have heavy or large luggage, you won't need to drag your suitcase on the Shinkansen or train, making your journey much more comfortable.

Hotel Window View
Hotel Delivery to Next Destination
Luggage Ready to Go
Luggage Ready to Go

Terms of Use

03|Weight and Size Restrictions|25 kg / 160 cm

Maximum weight per item is **25 kilograms**, with a combined length, width, and height of **160 centimeters**. Items exceeding these limits must be split into 2 pieces.

For fragile items, please check the "Fragile" option and add ¥100 to your order. Our delivery staff will handle these items with special care.

Luggage
Weight Limit 25 kg
Luggage Delivery
Luggage Delivery

04|Prohibited Items|Liquids and Valuables

Liquids (excluding alcohol), cash, passports, cameras, laptops, and similar items **cannot be shipped via courier**—there is no insurance coverage for loss.

Perfect for shipping souvenirs, clothing, and commemorative items.

Takkyubin is an essential tool for traveling in Japan. **¥2,500 for hands-free travel for 1 day** — excellent value for money.

For hotel package reception and shipping services, please inquire at the IGO HOTEL front desk.

IGO

IGO Journal

Stories from the neighbourhood — food, culture, and the rhythm of Shin-Okubo life. Have a suggestion? Drop us a line at [email protected].